A med-surg nurse at HCA is concerned about patient safety and license risk due to lack of charge nurse, unreviewed charting, medication errors, unresponsive providers, and poor staff communication, and wants to transfer to another location.

Workarounds Described

• Spends 30 minutes daily figuring out assignments because no charge nurse
• Preceptor never reviewed charting manually
• Technicians fake baths and never round
• ER doesn't call report before bringing patients up

Implied Software Gaps

• Automated assignment generation tool that accounts for staffing levels and patient acuity
• Charting audit and sign-off workflow system for preceptors
• Mobile task verification app for patient care tasks (baths, rounding) with timestamp and nurse confirmation
• Standardized patient handoff/report tool between departments to ensure critical information is communicated

ShiftSync Staff & Safety Hub

ShiftSync centralizes charge nurse assignment, real-time staffing gaps, and escalation protocols to ensure every unit has leadership. It provides a secure communication channel for nurse-to-provider messages, a checklist and audit trail for charting reviews, and an internal transfer portal with transparent workflow for HR requests. This reduces safety events, improves compliance, and retains staff by enabling smooth moves between facilities.