Homeowner distrusts contractor's repair work on bathroom toilet, tub, and floor, finding leaks, a taped overflow tube, and improper installation that they must fix or get redone.
Homeowner lacks a reliable way to verify that contractor work meets code and quality standards in real-time, so they discover issues only after work is done or by their own inspection.
Workarounds Described
- Took photos and posted on Reddit to gather feedback on work quality
- Personally inspected hidden areas (access panel) to check the overflow tube installation
- Noted leaks and material issues themselves without formal inspection process
Implied Software Gaps
- Mobile app to create and share quality inspection checklists with photo evidence
- Real-time project timeline and alert system to track days worked and delays
- Digital punch list to communicate defects and required fixes to contractor
SnagList Pro
A mobile app and platform that helps homeowners and contractors track, document, and verify repair and remodel work quality. It provides photo-based checklists for key installation steps (like toilet sealing, overflow tube connections), allows logging of defects with photos, and generates punch lists with action items. SnagList Pro improves communication and accountability by creating a shared record or work status and issues.
- Photo documentation with annotations for defects (e.g., leaking bolts, taped overflow tube)
- Pre-built inspection checklists for common bathroom, kitchen, deck, and other remodel items
- Punch list generation with priority levels and assignment to contractor
- Timeline for work duration with alerts for schedule slips and missed days
- Integration with messaging to notify contractor of issues and track responses
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