SNF clinicians cannot meet unrealistic productivity quotas because documentation, patient transport, and interruptions are not counted toward their time, forcing unsafe workarounds.

Workarounds Described

• manually inflating patient treatment minutes in NetHealth to include documentation and transport
• skipping bowel movements and colleague communication to preserve productivity numbers
• counting only direct line-of-sight minutes while clinical work continues off the clock

Implied Software Gaps

• Automatic time tracking that differentiates between treatment, transport, and documentation
• Non-punitive productivity model based on total clinical workload rather than face-to-face minutes
• Interruption logging integrated with schedule to reflect real-world workflow disruptions

SNF TimeWise

A workflow-based productivity tracking app for skilled nursing facilities that captures all clinically necessary activities — documentation, transport, chart review, and interdisciplinary communication — not just patient-facing minutes. It replaces unrealistic face-time quotas with an evidence-based workload model that reflects real SNF operations, improving accuracy and reducing clinician burnout.

Existing Solutions Mentioned