Accounting & BookkeepingCompliance Management4HighTax Accountant$ implied
Tax professional cannot electronically file a Louisiana state partnership tax form (CIT 620) with PTET election because GoSystems software requires a federal XML attachment that is not supposed to be included, and support is unhelpful.
The software incorrectly requires a federal XML attachment for state-only e-filing, and technical support is unresponsive and unhelpful, preventing the user from completing the filing.
49
0
Opp. Score
49
Severity
4High
Willingness to Pay
implied
Added
Oct 15, 2026
Workarounds Described
- Tried attaching federal XML from another locator
- Tried attaching as third-party XML
- Called support multiple times
Implied Software Gaps
- Software should allow state return to be filed without federal XML
- Software should provide accurate state e-filing requirements
- Support should effectively troubleshoot e-filing issues
App Concept
StateTax E-File Bridge
A middleware tool that integrates with tax preparation software to enable state-only e-filing when the software incorrectly requires federal attachments. It generates compliant state XML packages, bypasses federal requirements, and provides direct state submission with tracking and support.
Key Features
- Automatic detection of state-only filing requirements
- Conversion of state return data into compliant XML
- Direct e-file submission to state tax authorities
- Real-time status tracking and error resolution
Target Users: Tax professionals at small to mid-sized accounting firms using GoSystems or similar software for multi-state filings.
Revenue Model: $99 per state e-filing transaction
Existing Solutions Mentioned
GoSystems
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