Roofing contractors ghost homeowners after taking a deposit, leaving them without service.

No standard system to enforce contractor accountability after deposit payment.

Severity

5Critical

Willingness to Pay

implied

Added

May 11, 2026

Implied Software Gaps

A platform to hold roof repair deposits in escrow and release them only upon verified completion of work stages.

App Concept

SuretyShield

An escrow-based platform that securely holds deposits until job milestones are verified. Homeowners pay into a trusted account; contractors receive funds only after project checkpoints are approved. Combines payment protection with progress tracking.

Key Features

Escrow payment hold for deposits with milestone-based release
Photo/video verification of job progress via mobile app
Automated reminders and alerts for overdue milestones
Dispute resolution and refund process if contractor ghosts

Target Users: Homeowners and roofing contractors in residential construction, especially for small-to-mid-size projects.

Revenue Model: 2% transaction fee on each milestone payment; $19/month subscription for contractors with premium features.

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