New grad RN lacks support from PCAs/CNAs, forcing her to neglect critical nursing tasks to perform basic patient care that was delegated to support staff.

Workarounds Described

• RN stops critical nursing tasks to perform basic patient care delegated to PCA
• RN verbally reminds PCA to complete tasks
• RN manually tracks which tasks are done or not done in her head or on paper
• RN reports incidents to charge nurse after unsafe event

Implied Software Gaps

• Mobile app for RNs to delegate and track PCA tasks with real-time status
• Dashboard for charge nurses to monitor task completion rates by staff
• Automated alerts when a delegated task is not started within a set time

TaskGuard

TaskGuard is a real-time task delegation and accountability platform for hospital units. It allows RNs to assign specific patient care tasks to PCAs/CNAs, track completion, and escalate overdue or refused tasks to charge nurses. Integrated with the EMR, it provides a clear record of assignments and completions, reducing risk and improving team accountability.