What people complain about in 7shifts
6 reported problems name 7shifts as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 6
- Avg severity
- 3.2/5
- Would pay to fix
- 0
- Industries
- 1
What they wish it did
Capabilities people described needing that 7shifts does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- A mobile app that reliably opens and signs in on all Android devices
- Transparent on-demand pay advance eligibility engine that explains decisions
- Accurate, per-shift notification system that only alerts for real, relevant tasks
- Mobile scheduling app with robust offline data storage and synchronization capabilities.
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- uses desktop route when mobile app fails
Industries
The problems themselves
Highest opportunity score first.
Employee scheduling app frequently fails to open or sign in on a specific Android phone model, disrupting communication of staffing messages.
4HighRestaurants & Food ServiceSoftware Reliability & PerformanceShiftSync Reliable MobileThe 7shifts app frequently disconnects, crashes, and fails to load, causing frustration for users.
3MediumRestaurants & Food ServiceSoftware Reliability & PerformanceShiftStability ProRestaurant scheduling software fails for small multi-location teams when staff float between locations and switch roles frequently.
3MediumRestaurants & Food ServiceScheduling & DispatchMultiSpot ShiftAn employee scheduling and shift management app provides unreliable task notifications and irrational on-demand pay advance approvals, causing frustration and financial uncertainty.
3MediumRestaurants & Food ServiceSoftware Reliability & PerformanceShiftEarn Pay Advance GuardianThe 7shifts app has unreliable and persistent notifications, leading to confusion and missed communications.
3MediumRestaurants & Food ServiceCommunication & CollaborationShiftLink ProEmployees cannot reliably access their work schedules or receive timely in-app messages due to poor or no internet connectivity.
3MediumRestaurants & Food ServiceScheduling & BookingOfflineShift Sync
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use 7shifts at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.