Tool Gap Index

What people complain about in Emr

6 reported problems name Emr as what the person is currently using. Below is what they said was missing, and what they resorted to instead.

Complaints
6
Avg severity
3.7/5
Would pay to fix
0
Industries
2

What they wish it did

Capabilities people described needing that Emr does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.

  • Automated vitals verification system that detects and flags falsified data in real-time
  • Structured digital handoff tool that integrates with EMR to auto-populate patient data and track completion
  • EMR with role-based permissions and language flagging for PTAs to prevent scope-of-practice violations
  • A curated, specialty-specific smart phrase library that seamlessly integrates with home health EMRs to automate repetitive documentation
  • HIPAA-compliant digital documentation app specifically for dry needling that replaces paper and overpriced EMR

What they do instead

The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.

  • nurse manually rechecks all BPs after MA
  • nurse documents incidents and emails supervisors
  • nurse escalates to providers who also talk to management
  • verbally giving report on 12-20 patients from memory
  • other nurses not chiming in with additional info during verbal handoff
  • manager suggesting to only give report on patients triaged
  • searches for smart phrases online or asks colleagues
  • 'still trying to manage my documentation time' implies manual typing without efficient phrases
  • uses paper for session documentation

Industries

Problem types

The problems themselves

Highest opportunity score first.

Read this fairly

These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use Emr at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.

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