What people complain about in Emr
7 reported problems name Emr as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 7
- Avg severity
- 3.7/5
- Would pay to fix
- 0
- Industries
- 2
What they wish it did
Capabilities people described needing that Emr does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- Automated vitals verification system that detects and flags falsified data in real-time
- Structured digital handoff tool that integrates with EMR to auto-populate patient data and track completion
- Automated medication reorder and delivery status tracking integrated with pharmacy
- System to log and track borrowed medications between patients
- Visible indication of new medication arrivals on cart with location identification
- A curated, specialty-specific smart phrase library that seamlessly integrates with home health EMRs to automate repetitive documentation
- EMR with role-based permissions and language flagging for PTAs to prevent scope-of-practice violations
- HIPAA-compliant digital documentation app specifically for dry needling that replaces paper and overpriced EMR
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- nurse manually rechecks all BPs after MA
- nurse documents incidents and emails supervisors
- nurse escalates to providers who also talk to management
- verbally giving report on 12-20 patients from memory
- other nurses not chiming in with additional info during verbal handoff
- manager suggesting to only give report on patients triaged
- phones pharmacy every other day to check on medication
- borrows same prescription from another patient
- searches through hundreds of medications in cart to find new pill pack
- searches for smart phrases online or asks colleagues
- 'still trying to manage my documentation time' implies manual typing without efficient phrases
- uses paper for session documentation
Industries
The problems themselves
Highest opportunity score first.
A medical assistant falsifies blood pressure readings, compromising patient safety, and management ignores repeated reports.
5CriticalHealth, Wellness, and BeautyPatient Safety ManagementVitalCheck IntegrityOutpatient clinic managers burn out quickly when juggling HR, admin, and clinical duties without protected admin time or systems to automate routine tasks.
4HighHealth, Wellness, and BeautyStaffing & SchedulingClinicFlow ManagerNurses lack an efficient tool to hand off large volumes of patients with accurate, complete reports, leading to miscommunication and conflict.
4HighHealthcareShift Handoff & CommunicationNurseHandoff ProNurses in understaffed nursing homes lack a reliable way to track, verify, and reorder medications, leading to medication borrowing, false accusations, and patient safety risks.
4HighHealthcareMedication ManagementMedTrackHome health therapists struggle with slow documentation in their EMR and need efficient smart phrases to speed up note writing.
3MediumHealthcareClinical DocumentationNoteSprint ProPTA cannot update or mark goals in EMR because it is considered an assessment outside their scope, but the EMR does not prevent them from doing so, leading to documentation ambiguity.
3MediumHealthcareClinical DocumentationScopeGuard DocumentationSolo dry needling practitioners lack a compliant and efficient system for session documentation that meets PT standards.
3MediumHealth, Wellness, and BeautyCompliance ManagementNeedleNote Pro
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use Emr at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.