What people complain about in GoDaddy
6 reported problems name GoDaddy as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 6
- Avg severity
- 2.7/5
- Would pay to fix
- 1
- Industries
- 2
What they wish it did
Capabilities people described needing that GoDaddy does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- A website builder that explicitly supports U.S. territory businesses without territorial restrictions
- A payment processor integrated with website builder that accepts Puerto Rico LLC registrations
- Ultra-simple drag-and-drop website builder with no-code editing and seamless domain integration
- A tool that creates attractive price lists without requiring advanced Excel skills
- An email platform that reliably delivers price lists as attachments without going to spam
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- built a test site using a tool he's not comfortable with
- uses Excel to create price lists
- uses GoDaddy to email but cannot attach files
Industries
The problems themselves
Highest opportunity score first.
Small business artist in Puerto Rico cannot use GoDaddy due to territorial restrictions, needs a simple website builder with payment processing that supports PR-based LLCs.
4HighGeneral Business ServicesClient ManagementIslaSite ProNon-technical business co-founders need an easy way to build and update a professional website without hiring a pro or coding.
3MediumGeneral Business ServicesOnline Presence & Digital MarketingSiteSnap BuilderSmall wholesale floral company struggles to create attractive price lists and email them to customers without files going to spam, due to frequent pricing and availability changes.
3MediumGeneral Business ServicesMarketing & AdvertisingBloomList ProStarting a handyman business with no experience, needing guidance on CRM, licensing, and domain registration.
2MildHome ServicesBusiness DevelopmentHandymanLaunch KitSmall firm needs a website hosting/builder solution that is easy to transfer and update, without requiring client portals.
2MildGeneral Business ServicesWebsite Builder SelectionSiteMove ProA small business owner needs updated, trustworthy information on where to purchase a professional-looking domain name for their Shopify website.
2MildGeneral Business ServicesSoftware & SaaSDomainTrust Pro
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use GoDaddy at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.
Folded from: GoDaddy, Godaddy