What people complain about in Jobber

53 reported problems name Jobber as what the person is currently using. Below is what they said was missing, and what they resorted to instead.

Complaints: 53
Avg severity: 3.3/5
Would pay to fix: 5
Industries: 5

What they wish it did

Capabilities people described needing that Jobber does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.

Dedicated permit tracking module with structured, searchable fields instead of relying on generic notes
Offline-first mobile access to permit details during basement inspections without connectivity
Digital scheduling system with crew coordination
Mobile time tracking app for field workers
Integrated invoicing and materials management platform
A time log correction tool that automatically fixes common entry errors or allows quick adjustments without manual re-entry.
Dedicated mileage and pay logging feature that survives software updates and integrates with existing field service apps
Reliable, always-on time tracking that prevents data loss even with app malfunctions.
Robust data synchronization and backup mechanisms for time logs.
Mobile app with reliable offline mode and automatic data syncing
Push notifications or messaging that work without connectivity
Mobile-first job management app with zero training required and automatic status updates
Mobile app with auto-save and offline mode to prevent data loss
Mobile calendar with month view
Mobile ability to reorder line items and pre-set services
A stable mobile app that does not require force-stopping or frequent restarts
Auto-save feature to prevent data loss during crashes
Reliable template loading in low-connectivity scenarios
Hands-free invoice entry using voice or simple tap macros
Invoicing interface optimized for dirty or gloved hands with larger buttons and less text entry
Automated tip data sync from field service management to payroll
Configurable tip split calculation engine
Bulk import of tip amounts into payroll system
Digital scheduling system that replaces paper calendars and spreadsheets
Mobile time tracking app that eliminates paper timesheets

What they do instead

The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.

scribbled permit number in Jobber notes field
scrolling through 4 jobs in Jobber to find which permit covered which address
paper for scheduling
paper for time tracking
paper for invoices
paper for materials management
paper for crew coordination
manually correcting time logs after each use
wasting time making corrections to time entries
closing and reopening the app multiple times a day
relying on cellular data instead of app's offline mode
spends 8-10 hours per week chasing things manually
force stopping the app frequently to get it working again
closes and restarts app after freeze
retakes pictures after work is lost
Delays invoicing until after the job when they can wash up and use a computer or phone
Types line items into phone with dirty hands and cracked screen
Owners spend hours matching invoice payments to dispatch logs on spreadsheets
Running the math on tip splits manually using spreadsheets
Typing tip amounts into Gusto payroll by hand

Industries

Problem types

The problems themselves

Highest opportunity score first.

Search the full corpus for Jobber

Read this fairly

These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use Jobber at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.