What people complain about in Odoo
11 reported problems name Odoo as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 11
- Avg severity
- 3.4/5
- Would pay to fix
- 0
- Industries
- 5
What they wish it did
Capabilities people described needing that Odoo does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- Inventory management software with real-time multi-user sync and automatic stock deduction
- Low stock alert system that actually notifies users
- Built-in reporting dashboards for margins and stock counts
- CPA firms need automated fair value calculation and reporting for crypto assets under new accounting standard
- Affordable, simple ERP for small businesses that does not require custom development
- Manual inventory tracking and BOM management due to lack of native functionality in current QB version
- Automated document collection from multiple client sources without requiring clients to change their habits
- Intelligent document processing that handles varied formats, languages, and quality without manual intervention
- Direct system integration that eliminates manual data entry and classification work
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- tracks ~300 SKUs across many locations on Google Sheets
- uses conditional formatting for low stock alerts which gets ignored
- relies on pivot tables built at 11pm for reporting
- herd documents from disorganized clients into orderly ledgers
- hired armies of junior staff to do data entry
- typing numbers into boxes in accounting software
- going back to clients to ask about things that don't add up
- carrying client-specific quirks in their head
Industries
The problems themselves
Highest opportunity score first.
Small clothing business managing ~300 SKUs across multiple locations on Google Sheets causes overselling, wrong stock counts after returns, no team management, and unclear margins.
4HighApparel & FashionInventory ManagementStitchStockCPAs struggle to comply with the new FASB ASU 2023-08 fair value accounting standard for crypto assets held by small and medium-sized business clients.
3MediumAccounting & BookkeepingCompliance ManagementCryptoFair CPAOdoo's free version has severe limitations and customization becomes messy when small businesses try to use it seriously.
3MediumGeneral Business ServicesSoftware Reliability & PerformanceLeanOps ERPSmall manufacturing business is paying ~$3k/year for an outdated QB Enterprise license with features they don't use, and needs a more affordable solution with better BOM and inventory management to support growth.
4HighManufacturingAccounting & Financial ManagementManufactureFlow AccountingAccountants spend 60-80% of billable hours manually collecting, reading, extracting, and entering client documents from various sources into accounting systems, causing errors and client resentment.
4HighAccounting & BookkeepingWorkflow ManagementDocFlow AssistantReplacing a legacy ERP (NetSuite) with an AI-native alternative that meets the needs of a mid-large SaaS company, avoiding implementation nightmares.
4HighSoftware and TechnologySoftware SelectionAI-Native ERP for SaaSNeeds an integrated inventory system that syncs online sales with in-store stock, handles services/warranties, consignment, and customer credits, but finds existing solutions too basic or expensive.
3MediumRetailInventory ManagementUniStock SyncA business owner needs to configure British Columbia PST so that unit prices are inclusive of PST while GST is added separately, but cannot find a native solution or workaround in QuickBooks Online Advanced.
3MediumAccounting & BookkeepingAccounting & Financial ManagementTaxConfig ProMany businesses still rely on manual accounting and finance workflows despite using modern software.
3MediumGeneral Business ServicesAccounting & Financial ManagementFinFlow AutomatorFamily cremation business needs an easy, affordable website builder that is simpler than WordPress and Hostinger, but options like Wix and Odoo are too expensive or complex.
2MildFuneral ServicesWebsite Builder SelectionEternalSite BuilderA freelance designer needs an affordable, integrated platform for client management, scheduling, contracts, invoicing, and file sharing but is overwhelmed by options and budget constraints.
4HighProfessional ServicesClient Management & BookingFreelanceFlow Studio
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use Odoo at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.