What people complain about in PlanGrid
7 reported problems name PlanGrid as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 7
- Avg severity
- 3.9/5
- Would pay to fix
- 0
- Industries
- 1
What they wish it did
Capabilities people described needing that PlanGrid does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- Mobile project management software that reliably syncs issues and project data in real-time.
- Mobile project management software with granular control over local data storage to prevent excessive downloads.
- A reliable and robust synchronization engine for field data capture applications that ensures all data, especially rich media like photos and drawings, is consistently updated across all platforms.
- Offline data entry and saving capabilities for crucial documents like reports.
- Automatic and reliable synchronization once an internet connection is re-established.
- A mobile application that reliably syncs project files over cellular data and allows for offline access.
- Software that ensures compatibility across devices (desktop to tablet) after updates.
- Mobile software that allows seamless offline access to project data and documents without manual syncing or downloading.
Industries
The problems themselves
Highest opportunity score first.
The PlanGrid app is unreliable, leading to data syncing issues and excessive local storage usage, making it unusable for project management.
4HighConstructionSoftware Reliability & PerformanceSiteSync ProThe PlanGrid app is failing to consistently sync photos and drawings from the mobile device to the online platform, despite indicating a complete sync, leading to missing data and work delays.
4HighConstructionSoftware Reliability & PerformanceSiteSync Reliability EngineThe user is frustrated that their reports are not saved when they lose internet connection in PlanGrid, forcing them to rewrite their work.
4HighConstructionSoftware Reliability & PerformanceReportSync ProThe PlanGrid app has significant operational inconsistencies and limitations across different operating systems and versions, making it difficult for users, especially administrators, to efficiently manage and edit project documentation.
4HighConstructionSoftware Reliability & PerformanceCross-Platform Plan Manager ProThe latest PlanGrid update prevents users from accessing project folders on their tablets in the field due to connectivity issues and a requirement for WiFi, making the software unusable with a mobile data plan.
4HighConstructionMobile ExperienceSiteSync ProThe user experiences significant frustration with PlanGrid due to its slow performance, poor mobile optimization, unintuitive interface, and frequent crashes, hindering efficient access and management of project drawings and information.
4HighConstructionSoftware Reliability & PerformanceSiteView ProThe PlanGrid app is frustrating for field workers due to constant syncing or downloading requirements, hindering productivity.
3MediumConstructionMobile ExperienceSiteSync Pro
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use PlanGrid at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.