What people complain about in Procore
5 reported problems name Procore as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 5
- Avg severity
- 3.2/5
- Would pay to fix
- 0
- Industries
- 2
What they wish it did
Capabilities people described needing that Procore does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- Automated request and e-signature collection for lien waivers
- Automatic payment hold until waiver is signed and returned
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- Mailing out paper copies of waivers for signatures
- Sending payment out without a signed waiver
Industries
The problems themselves
Highest opportunity score first.
The user experiences significant frustration with PlanGrid due to its slow performance, poor mobile optimization, unintuitive interface, and frequent crashes, hindering efficient access and management of project drawings and information.
4HighConstructionSoftware Reliability & PerformanceSiteView ProFrequent daily punchlist items about previous day's work quality cause frustration and feel like constant third-party quality inspection.
3MediumElectricalQuality ControlQualitySnap PreventSmall contractor crews struggle with bid pipeline management and lack affordable tools to track opportunities, wasting 5-8 hours per week on manual bid discovery.
3MediumConstructionClient AcquisitionDATUM+A new builder in Australia needs to find a comprehensive, user-friendly construction management software that integrates job management, scheduling, payroll, invoicing, timesheets, client communication, quoting, document management, site photos, and overall admin, but existing solutions feel clunky or are not tailored to small builders.
3MediumConstructionSoftware SelectionBuildSync ProA construction accountant is frustrated with the manual, paper-based process of sending and tracking lien waivers, leading to payments being released without signed waivers.
3MediumConstructionDocument ManagementWaiverTrack
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use Procore at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.
Folded from: ProCore, Procore