What people complain about in Samsara
5 reported problems name Samsara as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 5
- Avg severity
- 3.4/5
- Would pay to fix
- 1
- Industries
- 1
What they wish it did
Capabilities people described needing that Samsara does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- Automated fuel cost tracking and optimization system that directly reduces fuel spend
- HOS software that correctly implements split sleeper berth rules and auto-returns hours after any qualifying short split
- ELD app that performs consistently fast under all conditions, with minimal lag after updates
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- drives in violation to trigger second split portion
- Waits 5 minutes for app to respond while dog whines
Industries
The problems themselves
Highest opportunity score first.
Fleet manager losing money on fuel and seeking a management platform to reduce fuel costs.
4HighTrucking & LogisticsFleet ManagementFuelGuard FleetSamsara software does not automatically return sleeper berth hours after a short split, forcing drivers to drive in violation to trigger the second portion of the split.
4HighTrucking & LogisticsCompliance ManagementHOS Split Sleeper Auto-ResetSamsara's ELD system has become extremely slow and laggy after a recent update, causing drivers to wait 5 minutes to complete basic tasks like logging duty status and certifying logs.
4HighTrucking & LogisticsSoftware Reliability & PerformanceELD-FastSamsara's split sleeper berth rules changed, and the driver's rest time is not being properly credited back to available driving hours.
3MediumTrucking & LogisticsCompliance ManagementRegLogix ComplianceDriver finds the Samsara ELD system frustrating and difficult to use during night shifts.
2MildTrucking & LogisticsUser ExperienceDriverDash ELD
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use Samsara at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.