What people complain about in WordPress
18 reported problems name WordPress as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 18
- Avg severity
- 2.9/5
- Would pay to fix
- 1
- Industries
- 5
What they wish it did
Capabilities people described needing that WordPress does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- Guided website builder with pre-configured business templates
- Fixed-price website packages with essential integrations included
- A lightweight website builder that avoids plugin bloat and performance degradation over time
- User-friendly website builder designed for non-technical clinic admins with scheduling integration
- Transparent, easily accessible website setup service for healthcare clinics
- Structured tool to guide business owners through defining and articulating their unique value proposition
- A pre-built custom real estate theme with easy RTL toggle
- A company-level dashboard without per-agent login overhead
- Service that allows connecting custom domain to free Wix site without redirect URL change and with SEO preservation
- Platform comparison tool with objective, data-driven criteria specific to business type and growth stage
- A visual content editor for static sites that clients can use without developer intervention, with automatic deployment
- A plugin that automatically generates product previews for photos
- An integrated event scheduling feature for local sales and workshops
- Native social media integration for direct sales
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- DIY website building with WordPress/Wix
- Hiring agencies for simple websites
- attempts to build website with Wordpress despite lack of skill
- uses WordPress and Elementor to customize themes manually
- considers building own admin dashboard to give companies control
- redirects .com domain to free Wix subdomain, causing address bar change
- developer sets up site in Astro, client emails new content, developer manually updates using AI tools
- developer charges separate fee for initial build and ongoing retainer for maintenance
- Considers building a traditional store front using WooCommerce or Shopify and manually creating previews for everything
- Needs to manually set up event schedules for local sales
- Has to integrate social media for direct sales separately
Industries
The problems themselves
Highest opportunity score first.
Small business owners in India struggle to find reasonably priced, simple website solutions that balance professional quality with affordability and ease of setup.
3MediumGeneral Business ServicesMarketing & AdvertisingBizSite Builder IndiaA small SaaS founder needs to quickly create a professional, high-converting landing page without technical expertise or time to learn complex tools.
4HighSoftware and TechnologyMarketing & AdvertisingLaunchPad ProAgency owner needs a reliable white-label platform alternative to WordPress for client websites.
3MediumSoftware and TechnologyContent ManagementAgencyCMS WhiteLabelSmall business websites built with WordPress become slow due to heavy themes, plugins, and maintenance, hurting user experience and SEO.
3MediumGeneral Business ServicesSoftware PerformanceSpeedSwitch Web BuilderA clinic owner's spouse struggles to build a professional website using Wordpress despite having admin skills, unable to afford a developer and facing a tight deadline to improve online presence and patient scheduling.
3MediumHealthcareWebsite Builder SelectionClinicSite BuilderSmall offline clothing store owner needs a simple, low-cost online store that can integrate with social media but finds Shopify too expensive and WordPress too technical.
3MediumRetailSales and Client AcquisitionSimpleStore SocialSmall business owners struggle to communicate their value clearly to potential customers, leading to confusion, lost leads, and wasted ad spend.
3MediumProfessional ServicesMarketing & AdvertisingClarityBridge ProWeb developer struggles with choosing between modern fast frameworks like Astro and cheap but clunky WordPress for client websites, worried about over-engineering vs meeting low-cost expectations.
3MediumSoftware and TechnologySoftware & SaaSFrameworkPitch ProThe user is frustrated with the complexity and maintenance requirements of website builders like WordPress for business owners who need to focus on selling rather than website development.
3MediumGeneral Business ServicesContent ManagementBizLaunch ProReal estate themes are difficult to customize, especially for RTL conversion, and building a multi-company admin dashboard adds complexity.
3MediumReal EstateSoftware DevelopmentRealEstateCustom ProA web developer building websites for small businesses lacks clarity on what actually makes websites successful in generating leads or sales beyond just technical execution.
3MediumProfessional ServicesBusiness DevelopmentWebBiz Success FrameworkBusiness owner cannot connect custom domain to Wix site without upgrading to paid plan, and is concerned about redirect hurting SEO and trust.
3MediumGeneral Business ServicesOnline Presence & Digital MarketingDomainConnect FreeNon-technical small business owner struggling to choose between Wix and WordPress due to conflicting advice on scalability, SEO control, and long-term cost, fearing they'll outgrow or be locked into a platform.
3MediumGeneral Business ServicesWebsite Builder SelectionSiteSageWeb developers and their clients face friction when choosing between static site generators like Astro and CMS-based platforms like WordPress or Webflow, especially around client self-editing capabilities and ongoing maintenance responsibilities.
2MildSoftware and TechnologyContent ManagementContentBridge CMSSmall firm needs a website hosting/builder solution that is easy to transfer and update, without requiring client portals.
2MildGeneral Business ServicesWebsite Builder SelectionSiteMove ProFamily cremation business needs an easy, affordable website builder that is simpler than WordPress and Hostinger, but options like Wix and Odoo are too expensive or complex.
2MildFuneral ServicesWebsite Builder SelectionEternalSite BuilderA freelance designer needs an affordable, integrated platform for client management, scheduling, contracts, invoicing, and file sharing but is overwhelmed by options and budget constraints.
4HighProfessional ServicesClient Management & BookingFreelanceFlow StudioLandscape photographer needs a low-cost, customizable website to sell prints and display product previews, ideally integrated with WordPress, with options for event schedules and local sales.
3MediumE-commerceWebsite Builder SelectionPhotoCommerce Pro
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use WordPress at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.
Folded from: WordPress, Wordpress