Field Service

Low-quality fish tape tool cannot pull wire directly, requiring an additional step to pull a pull string first.

Plumbers need a better solution for transitioning PEX to rigid copper stub outs during sink rough-ins to avoid flimsy PEX sticking out of the wall.

No brazing tool exists that pre-heats the filler rod to eliminate the need to heat the copper pipe first.

Worker struggles to cut pipe and strut straight using a bandsaw, leading to crooked cuts.

Electricians need a reliable way to calculate adjustments for parallel conduit kicks to maintain consistent spacing after bending.

Crack in thermal expansion tank causes leaking and requires replacement.

Need to find a standard 1.5 inch ABS pipe with an integrated 90 degree bend to save space in a compact garbage disposal installation.

A field service technician finds using a leaf blower as a battery air dryer cumbersome and difficult to maneuver, especially when working above a roof.

Removing old tape and labels from outdoor switchgear without damaging the paint is difficult.

Fragmented and inconsistent quoting and proposal process using manual tools like Excel and Word, with unclear best practices.

The user is frustrated by a process that requires converting a product to liquid instead of using a simpler inverted bottle method.

Workers need a reliable, long-lasting headlamp that doesn't die quickly on the job.

A worker needs to know the best method to tension a belt on a piece of equipment.

Workers need durable pant belts that do not degrade or fail when used with tool pouches over time.

The bits in a Klein multi-bit screwdriver feel wobbly and not secure, and the user seeks a multi-bit screwdriver that solves this issue without switching to single-bit.