Point-of-Sale (POS) Management

The Square POS app crashes repeatedly during checkout, requiring frequent uninstalls, and tap-to-pay and magstripe readers are unreliable.

Square POS has unreliable sales tax calculations and a credit card surcharge feature that randomly fails to apply, causing revenue loss and manual corrections.

After every transaction, Square POS requires account verification which can take several days, blocking access to funds and disrupting business operations.

Square POS experiences intermittent blackouts during peak sales hours, disrupting business operations.

Clover's app missing closeout history and forcing terminal-only closeouts, plus broken category filter for item sales reports

Square POS desktop version is overly complicated for simple tasks like loading subscriptions, requiring excessive navigation and not feeling user-friendly for business owners.

Merchant wants to accept Bitcoin payments but their Clover POS system does not support it, causing them to consider switching to Square.

Square POS has unreliable performance and poor customer service, forcing the user to accept it as a necessary evil despite daily uncertainty.

Customer data entry in Square POS is slow because users must fill each field separately instead of pasting all information at once and having it auto-parsed.

Toast POS forces users to re-enter passwords even after authenticating with biometrics, causing unnecessary friction and wasted time.

Homebase's UI/UX is slow, non-intuitive, and inefficient, especially on mobile.