Property Management

A property management company owner experienced fraudulent charges on a newly activated Mercury bank account that was never used, and the bank's customer service and security measures are inadequate.

Persistent fruit fly infestation from a shared trash chute in a condo, resistant to current pest control and DIY traps, with no effective solution in sight.

Commercial property manager lacks onboarding, handover processes, SOPs, and clear expectations, leading to feeling unsupported and isolated.

Need to manage a complex eviction and rehabilitation process for a 21-unit building with unclear occupancy status and no leases.

A solo property manager for 70 luxury college rentals cannot handle the workload due to owner-imposed lack of policies, decision authority, and poor vendor quality, leading to delayed responses and burnout.

Maintenance coordinators are overwhelmed by unreasonable Not-to-Exceed (NTE) limits on work orders that don't account for real-world repair costs, especially for emergencies.

A new office worker struggles to stay organized and remember tasks, causing missed steps and high stress.

Remote property owner cannot trust that plumbing repairs are necessary or correctly prioritized, leading to overpayment for unnecessary work.

A team handling late rent and legal notices lacks a reliable process to track and ensure follow-ups on payment promises and Pay or Quit Notices, causing missed check-backs.

TurboTenant/Rent Butter fails to provide criminal background check information for Oregon rental applicants, despite Oregon law requiring individual assessments that need this data, and their support is unresponsive.

Multifamily property owner is struggling with severe underperformance due to Section 8 tenant placement issues, unit vacancy, and below-market rents in a C-class location.

Property manager with 130 doors needs to conduct routine inspections but cannot physically inspect all units due to liability concerns, time constraints, and potential tenant turnover, and is considering tenant-performed inspections despite doubts about their effectiveness.

Property managers face a high volume of fraudulent rental applications with fake income and CPNs, worsening seasonally.

A commercial property manager is overwhelmed by high workload, unrealistic after-hours expectations, and lack of support, leading to burnout and questioning if commercial PM is inherently more demanding than residential.

Managing three separate security systems (access control, cameras, alarms) from different vendors with no integration, leading to operational inefficiency and desire for a unified solution.