Property Management

A property manager struggles to coordinate maintenance crews, tenants, and landlords using fragmented communication like text messages and spreadsheets, causing inefficiency and miscommunication.

Assembling a building's comprehensive history (maintenance, repairs, compliance, inspections, photos) for handover or sale is a time-consuming manual process that lacks a trusted outsourced solution.

User needs to manage multiple owners' properties in one account but separate them for reporting and rent routing.

Small landlords/property managers struggle to reliably track lease renewal dates and ensure timely notice delivery using manual methods like spreadsheets.

A multi-unit building needs a property management system (PMS) that gives each owner their own dashboard and generates a building-wide website, plus someone to oversee it and offer co-hosting.

Property managers need a tenant-facing scheduling tool to reserve a shared elevator for move-ins/outs and prevent overlapping bookings.

Property management companies lack visibility into leasing tours, making it hard to identify why prospects convert or walk away and to coach and share best practices across distributed teams.

No central record of which handyman performed which repair at which unit and when, making it impossible to reference past work for recurring issues.

Property committee needs to decide on the best method to overhaul aging sewer stacks in a 13-story building without excessive invasiveness or cost.

Property owners struggle to identify problematic tenants before they move in, leading to high maintenance issues that only become apparent months later.

Property owner frustrated with TurboTenant's unintuitive interface, revenue entry not showing correctly, and poor customer service for managing an out-of-state rental property.

A property manager needs to efficiently handle 20 tenants with expired leases and implement rent increases without creating chaos or tenant pushback.

Landlords need a maintenance management solution that avoids inefficient text messaging and spreadsheet tracking.

Property managers at agencies struggle to attract more rental listings beyond basic letterbox drops and sales department referrals.

Property manager performance drops after the first year, and current commission-based incentives fail to motivate them to push for higher rents or care about property performance.