Home care aides are required to wait by the phone for late or cancelled shift notifications, earning only $2 per hour for on-call time.

No efficient scheduling or communication system exists to handle last-minute shift changes without requiring aides to wait by the phone.

Severity

3Medium

Willingness to Pay

none

Added

Apr 27, 2026

Workarounds Described

sits around by the phone waiting for call

Implied Software Gaps

Mobile app that sends real-time shift updates and allows shift swapping or acceptance without waiting by the phone

App Concept

CareShift Connect

A scheduling and dispatch platform for home care agencies that automates shift notifications and fill-ins. Instead of waiting by the phone, aides receive real-time updates and can accept available shifts via mobile app, eliminating idle on-call time.

Key Features

Automated shift assignment with push notifications
Self-scheduling for aides to pick up open shifts
Real-time updates on cancellations and changes
Compensation tracking for on-call hours

Target Users: Home care agencies and their home care aides

Revenue Model: Subscription fee per agency ($199/mo for up to 20 aides)

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