Home health workers are paid per completed visit rather than hourly, creating a mismatch between scheduled time and actual billable hours when patients cancel or reschedule.

Workarounds Described

• chooses not to accept early morning shifts because patients aren't ready

Implied Software Gaps

• Patient readiness confirmation system that automatically reschedules or fills gaps when patients are not ready

VisitFlow Pay

A platform that combines scheduling with flexible pay options, allowing home health agencies to offer an hourly base rate plus per-visit bonuses, smoothing income for workers even with gaps. It also optimizes routes to minimize dead time.

Existing Solutions Mentioned