Homeowner's roof replacement warranty claim denied because the installer used plank decking with gaps exceeding manufacturer guidelines, leaving the homeowner with costly repairs and no recourse.
No software exists to track and communicate manufacturer installation guidelines relative to the actual condition of the roof deck during installation, nor to provide a verifiable record that the homeowner can use when filing warranty claims.
ClaimShield Pro
A mobile and web platform that bridges the gap between contractors and manufacturers by capturing real-time compliance with installation specifications. Contractors photograph and measure deck conditions, and the app validates against manufacturer guidelines, storing a tamper-proof record. Homeowners and manufacturers can access the documentation for warranty claims, reducing disputes and denials.
- Photo-based measurement tool to capture deck gap sizes and validate against manufacturer specs
- Digital checklist for installation steps with geo-tagged timestamps and photos
- Secure cloud storage for installation records accessible by homeowner, contractor, and manufacturer
- Warranty claim portal that auto-populates a compliance report for submission with claim
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