A property management company needs to grant a junior operations coordinator limited access to manage guest inquiries and cleaning schedules without sharing master Airbnb/Vrbo account credentials or exposing financial payout details.
Directly sharing master channel account credentials is insecure and violates liability concerns; they need role-based access control within a property management software that integrates with channels and allows granular permissions.
CoHost Access Hub
A centralized platform that connects to Airbnb/Vrbo via API and provides granular role-based access control for co-hosts, allowing team members to manage specific tasks like guest communication and cleaning schedules without exposing financial data or master credentials. It ensures security and auditability for property management companies.
- Granular role-based permissions (e.g., view messages, manage cleaning, no financials)
- Secure channel integration via OAuth/API instead of password sharing
- Multi-owner property portfolio management with team member assignment
- Activity logs and audit trails for accountability
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