Property Management

Landlord struggles with property management company charging excessive fees and failing to manage properties properly, leading to financial loss and legal disputes.

Property manager failed to detect and escalate a major water leak in a timely manner, leading to $22,000 in water bills that the brokerage cannot afford to cover.

Landlord/property manager of a rural low-income complex suffers severe financial and emotional toll from tenant-caused damage, including costly cleanup, health hazards, and inability to contact problem tenants.

Rent payment made via third-party app is not reflected on property ledger, causing wrongful eviction proceedings despite proof of payment.

Tenant's AC has been broken for 9 months; property management provides inadequate portable units that trip breakers and fail to cool upstairs, and they are unresponsive to requests for repair or replacement.

Property owner is not receiving guaranteed rent payments from a property management company despite a contractual rent guarantee, and support is unresponsive.

Property owner cannot trust property management company to perform quality maintenance, manage vendors reliably, or stop unauthorized billing months after contract cancellation.

Property manager suffers from unreliable property management software with broken AI features, delayed notifications, poor customer support, and financial risk from incorrect rent increase instructions.

Contractors are unable to get paid for work done at properties managed by Asset Living due to a broken, confusing invoice submission process that rejects invoices for arbitrary reasons.

Scammers are exploiting automated self-showing platforms to obtain lockbox codes and fraudulently show rental properties, and the current system lacks security to prevent this.

A small landlord is overwhelmed by the financial and emotional toll of a nightmare tenant who caused $25k in damage and stopped paying rent for 4 months, and is considering selling as-is to a cash buyer despite likely taking a loss.

Managing a real estate portfolio via spreadsheets is extremely time-consuming, with one user spending 600+ hours on updates.

A property management group refuses to respond to requests for critical compliance documents, threatening a property chain collapse.

A solo property manager is overwhelmed managing 4+ commercial properties with 120+ tenants, handling all rent receipts, maintenance, tenant communication, CAM reconciliations, and budgets without a team or responsive owner, leading to physical illness and undone work.

Homeowner cannot find main water line entry point to install a wired leak monitor required by insurance for renewal.