Inpatient rehab staff struggle with scheduling patients' post-discharge follow-up appointments, often handling tasks that families will need to redo or coordinate themselves.

Workarounds Described

• unit clerk handles scheduling follow ups manually
• tries to pawn it off on the family if clerk hasn't scheduled it

Implied Software Gaps

• Automated post-discharge follow-up scheduling that allows family to confirm or modify without calling

DischargeFlow

DischargeFlow streamlines the scheduling of post-discharge follow-ups by allowing hospital staff to propose appointment slots, which patients or families can confirm or reschedule. It integrates with clinic scheduling systems and sends automated reminders, eliminating phone tag and duplicate efforts.