A new nurse in the Philippines lacks access to clear, evidence-based clinical protocols for NGT insertion and is verbally abused when a non-standard technique is expected, leading to emotional distress and unsafe work conditions.

Workarounds Described

• staying calm and trying to reinsert with a standard room-temperature tube
• relying on charge nurse who also failed
• calling resident on duty who screamed at nurse
• colleagues not knowing about fridge trick
• textbooks not covering the technique

Implied Software Gaps

• A mobile app providing evidence-based NGT insertion protocols including the refrigeration technique if valid
• A decision support tool that helps nurses choose the correct technique based on patient condition and available equipment
• A moderated community where nurses can verify non-standard techniques before use

NurseRef: Evidence-Based Clinical Protocols

A mobile-first app that provides step-by-step, evidence-based clinical protocols for common and rare nursing procedures, with expert-reviewed video demonstrations and a community Q&A. It empowers nurses to confidently perform skills and defend their practice with cited sources, reducing reliance on oral tradition and workplace bullying.

Existing Solutions Mentioned