Nursing home staff receive stool collection kits from a resident's family without a provider order or facility association, leaving them uncertain whether to collect and mail the sample.

Workarounds Described

• relying on coworker opinion about whether to accept the kit

Implied Software Gaps

• Clinical decision support to verify lab orders and facility policy compliance

Order-Rx Lab Workflow

A digital platform that integrates lab order verification, provider approval, and sample tracking specifically for long-term care facilities. It ensures all lab requests are associated with a valid provider order and facility protocol, reducing liability and confusion.