Property manager needs to centralize scattered tenant, contractor, and procurement workflows that currently live in her head or rely on manual coordination via Craigslist, Facebook Marketplace, and Google Docs.

Workarounds Described

• processes live in head: 'a lot lives in my head'
• furniture procurement via Craigslist/FB Marketplace manually
• uses Google Doc as application exercise

Implied Software Gaps

• Centralized knowledge base replacing 'a lot lives in my head'
• Automated procurement tool that integrates with Craigslist and FB Marketplace
• Application management system to replace Google Doc-based exercises

PortfolioOps Hub

A unified property management operating system for small-to-mid-size landlords that automates tenant communication, coordinates contractors, tracks procurement, posts rental ads, and stores regulatory knowledge. Replaces scattered manual processes with a single dashboard, reducing time spent on admin by 50%.