An owner-operator of 110 units across 30 small properties is overpaying a GC for work that a salaried maintenance tech could do at lower cost, and wants to restructure staffing to reduce headaches and increase net profit.

The current arrangement relies on a GC who bills hourly for work orders and turnovers, which the owner feels is overpriced. There is no software to manage preventative maintenance, dispatch work orders, or compare costs of in-house vs outsourced labor.