Property manager faces tenant requests for card payments instead of preferred ACH, requiring process changes and creating fraud risk concerns.

Workarounds Described

• manually changing payment processes to accommodate card requests

Implied Software Gaps

• Payment platform that supports multiple payment methods while maintaining landlord control and security

RentFlex Secure

A unified property management payment platform that accepts both ACH and card payments while maintaining landlord preferences and security. It automatically routes payments based on landlord rules, provides fraud protection for card transactions, and keeps all payment methods in one dashboard.