Scammers are exploiting automated self-showing platforms to obtain lockbox codes and fraudulently show rental properties, and the current system lacks security to prevent this.
Existing automated showing platforms like Tenant Turner use static four-digit lockbox codes that can be easily obtained by scammers through the same legitimate tenant screening process, and there is no mechanism to detect or prevent fraudulent use of the code.
Workarounds Described
- Manually changing lockbox code after discovering scam
- Using tenant questionnaire through Tenant Turner to screen applicants
Implied Software Gaps
- Dynamic, one-time lockbox codes that expire after each showing
- Identity verification integrated into showing scheduling process
SecureShow Verification
A self-showing management platform that uses time-limited, single-use digital lockbox codes sent directly to verified tenant apps, combined with identity verification via biometrics or government ID. It replaces static codes with dynamic access that expires after one use, and includes a scam detection algorithm that flags suspicious booking patterns.
- Single-use, time-limited digital lockbox codes generated per showing
- Tenant identity verification (selfie + ID scan) before code is sent
- Real-time scam detection (flags multiple bookings from same IP, unusual timing, etc.)
- Integration with popular smart locks and lockboxes like August, Schlage, and SentriLock
- Audit log of all code requests and showings for property manager review
Existing Solutions Mentioned
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