A charge nurse is frustrated about being assigned a fifth patient while other nurses have four, despite having additional charge responsibilities, because admission rotation is not being fairly managed.

Workarounds Described

• Charge nurse manually assigns patients and tries to balance acuity without a system
• Nurses negotiate among themselves based on who already took an admission

Implied Software Gaps

• An automated system that tracks admissions per shift and ensures fair rotation would eliminate manual negotiation
• Acuity-based assignment algorithm that accounts for charge nurse responsibilities would prevent overload

ShiftBalance Pro

ShiftBalance Pro is a nurse scheduling and patient assignment tool that uses acuity data and workload metrics to equitably distribute patients among nurses, including charge nurses. It prevents unfair admission rotations and reduces burnout by ensuring no nurse is overloaded.