Charge nurses lack a fair, transparent system for assigning patient care technicians (PCTs) to patient loads, leading to unbalanced workloads and dissatisfaction.

No purpose-built tool exists for fair PCT assignment; current methods rely on subjective decisions (friendship or seniority) that cause workload inequity.

Severity

3Medium

Willingness to Pay

implied

Added

Jun 22, 2026

App Concept

ShiftBalancer PCT

ShiftBalancer PCT is a fair scheduling app that assigns PCTs to patient groups based on workload metrics (acuity, tasks, experience) rather than subjective factors. It eliminates bias and ensures balanced assignments, making charge nurses' decisions transparent and techs happier.

Key Features

Drag-and-drop patient grouping with real-time workload scoring
Auto-balance assignments based on patient acuity and tech experience
Transparent assignment history for review and feedback
Integration with existing EHR systems for patient data

Target Users: Charge nurses in hospital units (med-surg, ICU, etc.) that use PCTs, typically in mid-to-large hospitals with 20-100 techs per floor.

Revenue Model: SaaS subscription at $199/month per unit, with a freemium tier for up to 5 techs; enterprise pricing for multiple units.

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