Hospital workers are not automatically paid correct wages for differentials, pickup incentives, and missed lunch breaks, requiring manual verification and repeated corrections with HR and timekeepers.

Workarounds Described

• Manually goes through all time cards and paystubs to calculate owed wages
• Emails timekeepers and HR back and forth to correct pay errors
• Must tell management if they didn't get a lunch to get paid

Implied Software Gaps

• Payroll system that automatically calculates differentials, pickup pay, and lunch deductions accurately
• Self-service portal for employees to view and correct pay discrepancies without email chains
• Automated auditing tool that flags missed payments and generates reports for employees

ShiftPatrol PayCheck

ShiftPatrol PayCheck automatically audits employee paychecks against scheduled shifts, differentials, and incentive pay rules, flagging discrepancies like unpaid night differentials or missing pickup bonuses. It generates a discrepancy report that employees can submit directly to payroll, eliminating manual calculations and back-and-forth.