Nurses in the emergency department waste time tracking down technicians to perform EKGs and help with tasks that techs are supposed to handle, causing frustration and inefficiency.
No system exists to automatically assign and alert techs to tasks like EKGs, monitor hookups, or stocking based on workload or proximity, so nurses must manually find techs or wait for them to offer help.
Workarounds Described
- tracks down techs to ask for help with anything
- hears techs bitching about each other
Implied Software Gaps
- Automated task assignment and alerting system for ED techs
TaskFlow ER
TaskFlow ER is a mobile-first task assignment and communication platform for emergency departments. It automatically assigns tasks like EKGs, blood draws, and stocking to available techs based on location and skill, and sends real-time alerts so no one has to track anyone down. It also provides workload visibility to reduce friction and finger-pointing among staff.
- Auto-assign tasks to nearest available tech based on role and location
- Real-time push notifications for new orders and stat requests
- Dashboard showing workload and completion times per tech and nurse
- Two-way confirmation and escalation if task not accepted within 2 minutes
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