Property managers lack a secure way to verify tenant identity and authorize key handovers, nearly leading to unauthorized access.
Existing communication channels like phone calls and emails are vulnerable to social engineering; Kibu helped verify but the process is still manual and reactive, lacking a dedicated, automated identity verification and access authorization workflow.
Workarounds Described
- Received call from unknown person claiming to be tenant’s facilities manager requesting key handover change
- Manually double-checked with known contact via Kibu to confirm identity
Implied Software Gaps
- Mobile app for secure, real-time tenant identity verification before key release
- Centralized digital authorization system with audit trail for access requests
TenantVerify Access
A mobile-first identity verification and access management platform for property teams that prevents unauthorized handovers by authenticating tenants and visitors digitally. It replaces risky phone and email verification with secure, real-time biometric or PIN-based confirmations and audit trails, integrating directly with existing property management systems.
- Digital tenant identity verification via biometrics or PIN
- Real-time access request authorization with audit logs
- Secure in-app communication channel for sensitive handovers
Existing Solutions Mentioned
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