Property managers lack a secure way to verify tenant identity and authorize key handovers, nearly leading to unauthorized access.

Existing communication channels like phone calls and emails are vulnerable to social engineering; Kibu helped verify but the process is still manual and reactive, lacking a dedicated, automated identity verification and access authorization workflow.

Severity

4High

Willingness to Pay

implied

Added

Jul 22, 2026

Workarounds Described

Received call from unknown person claiming to be tenant’s facilities manager requesting key handover change
Manually double-checked with known contact via Kibu to confirm identity

Implied Software Gaps

Mobile app for secure, real-time tenant identity verification before key release
Centralized digital authorization system with audit trail for access requests

App Concept

TenantVerify Access

A mobile-first identity verification and access management platform for property teams that prevents unauthorized handovers by authenticating tenants and visitors digitally. It replaces risky phone and email verification with secure, real-time biometric or PIN-based confirmations and audit trails, integrating directly with existing property management systems.

Key Features

Digital tenant identity verification via biometrics or PIN
Real-time access request authorization with audit logs
Secure in-app communication channel for sensitive handovers

Target Users: Property managers and facility coordinators in mid-size to large commercial and residential property management firms

Revenue Model: $99/mo per building SaaS subscription with optional per-transaction fee for high-volume portfolios

Existing Solutions Mentioned

Kibu

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