Patients frequently do not remember or recognize the doctor's visit, leading to repeated requests for the doctor to return, causing inefficiency and frustration for nursing staff.

Workarounds Described

• nurse verbally reminds patient that doctor already visited
• nurse offers to answer questions or message physician themselves
• nurse asks patient to recall any specific issues

Implied Software Gaps

• Automated patient-facing visit confirmation and summary system that reduces repeat inquiries

VisitRecall

VisitRecall is a bedside tablet app that records and confirms doctor visits. After each visit, the app plays a brief summary video or displays a confirmation screen for the patient to acknowledge, reducing confusion and eliminating repeat inquiries. Integrated with the EMR, it logs the visit and allows patients to replay key information, improving recall and satisfaction.