Emergency room nurses cannot tell patients when a doctor will come to update them, causing patient frustration and repeated requests for updates.

Workarounds Described

• Nurses repeatedly relay questions and requests between patients and doctors
• Nurses tell patients they don't know when the doctor will come

Implied Software Gaps

• A system that provides real-time estimated wait times for doctor consultations based on acuity and current case load
• Automated status updates to patients' bedside screens or mobile devices to reduce nurse interruptions

ER Patient Flow Tracker

A digital patient flow tracking and communication app that integrates with the ER's existing system to give nurses and patients real-time updates on when a doctor is likely to visit based on current workload, acuity, and doctor availability. It reduces interruptions for nurses and improves patient satisfaction by setting clear expectations.