What people complain about in Clover
12 reported problems name Clover as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 12
- Avg severity
- 2.8/5
- Would pay to fix
- 0
- Industries
- 4
What they wish it did
Capabilities people described needing that Clover does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- Affordable all-in-one restaurant management software that runs on low-cost hardware
- Manager app to digitize receipt scanning and inventory price tracking
- Website management tool for art galleries with dynamic content
- Invoice history feature missing or limited in Clover POS.
- Mobile app for closeout and batch history viewing
- Functional select/unselect all category filter for reports
- Mobile app with built-in profile switching capability
- A manual card entry method that does not require camera usage for customer privacy and comfort.
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- uses Raspberry Pi and Android tablets as low-cost hardware
- built custom software to replace Clover and other subscriptions
- scans receipts with OCR service to track price changes
- closeout can only be done from a terminal or auto closeout
- manually deselecting categories instead of uncheck all
- Logs into web interface to switch between business profiles
The problems themselves
Highest opportunity score first.
Solo electrical service contractor needs a way to collect immediate payment on small jobs without manual follow-up.
4HighField ServiceInvoicing & BillingQuickPay FieldThe POS system fails to reliably notify when scanned items aren't added to transactions, and customer loyalty features lack usefulness.
3MediumRetailPoint-of-Sale (POS) ManagementScanGuard ProMerchant wants to accept Bitcoin payments but their Clover POS system does not support it, causing them to consider switching to Square.
3MediumPoint-of-Sale (POS) ManagementPayment ProcessingBitPay for CloverSmall restaurants and art galleries lack affordable, customizable software to replace expensive monthly subscriptions for POS, table management, online ordering, reservations, marketing, and website management.
3MediumRestaurants & Food ServiceGeneral Business ServicesRestroHub All-in-OneA small convenience store/deli owner needs a POS system that handles multiple product types (alcohol, lottery, fuel, deli counter) and works with any card processor, but is overwhelmed by options and lacks firsthand reviews.
3MediumRetailPoint-of-Sale (POS) ManagementShopStream POSUser needs a way to access invoice history on Clover point-of-sale system.
2MildRestaurants & Food ServiceInvoicing & BillingInvoiceVault POSClover's app missing closeout history and forcing terminal-only closeouts, plus broken category filter for item sales reports
3MediumPoint-of-Sale (POS) ManagementPoint-of-Sale (POS) ManagementCloseOutFlowThe user is unable to fully utilize the Clover app due to pages not loading correctly and interface elements being inaccessible.
3MediumRetailSoftware Bug/PerformanceClover Stability MonitorUser cannot switch between business profiles on the Clover mobile app, forcing them to log into the web interface to manage multiple business profiles.
3MediumPoint-of-Sale (POS) ManagementSoftware Feature GapProfileSwitch for CloverCustomers become paranoid when the Clover app requires using the camera to scan their credit card for manual entry, leading to awkward interactions.
2MildRetailPayment ProcessingSecurePay EntryThe Clover POS app is tedious because it lacks the ability to display table numbers on open and closed orders, and doesn't allow viewing transactions by payment time.
2MildRestaurants & Food ServicePoint-of-Sale (POS) ManagementDineFlow ProFrequent UI changes in the point-of-sale system frustrate the user, as features like the void button and shortcuts are removed without warning.
2MildRestaurants & Food ServiceUser ExperiencePOS Stability Shield
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use Clover at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.