What people complain about in eBay
17 reported problems name eBay as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 17
- Avg severity
- 3.1/5
- Would pay to fix
- 0
- Industries
- 5
What they wish it did
Capabilities people described needing that eBay does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- Automotive parts location service that compares salvage yard inventory, eBay, and new OEM sources with compatibility checking
- Mobile app with part condition verification using photos and AI to detect cross-threading, cracks, or wear
- A platform to bulk list and sell branded inventory across channels without individual brand approval
- Vetted supplier marketplace with fraud prevention
- Automated inventory distribution platform replacing manual WhatsApp posts
- Secure cross-border payment and escrow system
- Visual recognition app for part identification from photos
- Compatibility verification database for plumbing parts
- Multi-platform batch listing automation for clothing items
- Inventory prioritization system that identifies which items to list first based on market demand
- Automated sharing and engagement tools that would reduce manual effort
- A feed that prioritizes seller shares over algorithmic relevance
- Built-in community features that encourage organic discovery
- Marketing automation that drives traffic without social media
- Automated price comparison across seller platforms with unified trust metrics
- Curated and verified buyer reviews specific to used engine transactions
- B2B marketplace with vetted vintage clothing suppliers
- Quality verification system for bulk vintage purchases
- Supplier reputation tracking for vintage wholesale
- Automated marketplace performance analytics tool that compares sales data across platforms
- Centralized listing management for custom/made-to-order products across multiple marketplaces
- Tool that predicts marketplace fit based on product attributes like customization and fulfillment method
- Centralized marketplace with IP protection and better sales volume for niche physical goods
- B2B marketplace for bulk selling automotive inventory without individual listing
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- drives 100 miles to salvage yard for part
- checks eBay for used part
- plans to use thread chaser to fix cross-threaded port
- considers swapping metal body from old part to plastic of new one
- manually selling on eBay and via liquidators
- uses WhatsApp group to post inventory daily
- manually vets suppliers through social media contacts
- sources via Facebook Marketplace and Chrono24 internationally
- searching eBay for parts without compatibility verification
- posting photos to online forums for manual identification
- manually listing items on eBay one by one
- keeping 400+ items unlisted in storage due to listing bottleneck
- Uses sharing manually because it barely matters unless buyer filters
- Considering hiring a virtual assistant to handle repetitive tasks
- Hosted 155 parties manually to gain visibility
- offering discounts to previous eBay customers via direct message
- researches on eBay and official LKQ website to compare prices
- reads mixed reviews across the internet to gauge trustworthiness
- relying on 2 local guys for sourcing
- odd thrift runs for inventory
The problems themselves
Highest opportunity score first.
Difficult to find a specific ABS pump module for a 2011 Hyundai Azera, with limited availability and high cost for new or used parts.
4HighAutomotive RepairSourcing & ProcurementPartFinder ProManaging four remote warehouses for health and wellness inventory is operationally overwhelming despite consistent profit.
4HighE-commerceOperations ManagementWarehouseBulk ExitIndependent watch resellers struggle to source steady, high-margin inventory consistently across borders, risking scams and unreliable supply.
4HighE-commerceSourcing & ProcurementGlobal Watch Sourcing HubA homeowner or DIY repair person is struggling to identify the correct replacement part for a leaking Price Pfister shower valve, specifically uncertain whether an eBay part matches their threaded valve body.
3MediumHome ServicesEquipment ManagementPartMatch ProA clothing reseller has 500+ items of women's clothing inventory with 100+ listed on eBay and 400+ unlisted, struggling to sell inventory quickly enough despite having good feedback ratings.
3MediumRetailInventory ManagementStyleFlow Inventory AcceleratorA small business owner selling on Poshmark full-time is experiencing a decline in sales and visibility due to platform algorithm changes, removal of social features, and lack of seller-friendly tools, prompting her to build a new platform that supports small sellers.
4HighE-commerceOnline Presence & Digital MarketingSellerFirst MarketA new e-commerce book seller cannot drive traffic to their website without using social media.
3MediumE-commerceMarketing & AdvertisingBookLink ProA solo repair service provider needs a low-fee online platform to advertise and facilitate transactions for a niche service, but Facebook Marketplace forbids service listings and eBay fees are too high.
3MediumGeneral Business ServicesSales and Client AcquisitionServiceSnap MarketplaceA car owner is unsure whether to trust a used engine from LKQ's eBay store due to price discrepancies and mixed reviews, lacking reliable guidance on purchasing a used motor online.
3MediumAutomotive RepairSourcing & ProcurementEngineTrust VerifiedA vintage clothing seller struggles with inconsistent sourcing from local suppliers and thrift runs, making expansion to retail space or online platforms risky due to unreliable inventory flow.
3MediumRetailVendor ManagementVintageSource ProNeeds a portable electric water heater to keep hot water available for cleaning greasy engine parts in a cold semi-heated garage.
3MediumAutomotive RepairEquipment ManagementGarageHeatProSmall woodworking business owner struggles with low sales on eBay and wonders whether to invest time in selling on Amazon, given the complexity of listing custom, made-to-order products.
3MediumE-commerceSales and Client AcquisitionMarketplaceMatch ProIndependent product seller fears IP theft on Amazon but needs better sales channel for niche items.
3MediumRetailSales and Client AcquisitionSafeSell Creator HubA minor under 18 cannot create accounts on major online selling platforms like Etsy due to age restrictions requiring parental accounts, preventing them from selling handmade crafts online.
3MediumGeneral Business ServicesClient Management & BookingTeenCraft MarketplaceBusiness owner has excess inventory of key fobs and lacks an efficient channel to sell them in bulk to resellers.
2MildAutomotive RepairInventory ManagementSurplusAuto BulkA fine art photographer is unsure which online platforms are currently effective for selling fine art photography prints and is seeking updated advice on sales channels and product strategy.
2MildPhotographyMarket IntelligenceArtPrint Market ScoutUncertain how to start selling on TikTok Shop as a new channel for liquidated inventory.
2MildE-commerceSales and Client AcquisitionTikTok Launchpad
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use eBay at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.
Folded from: Ebay, eBay, ebay