What people complain about in Indeed
31 reported problems name Indeed as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 31
- Avg severity
- 3.4/5
- Would pay to fix
- 0
- Industries
- 5
What they wish it did
Capabilities people described needing that Indeed does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- Interview scheduling tool with live queue status and wait time estimation
- Automated notification system for schedule changes and delays
- Job matching platform that verifies nurse qualifications and routes applications directly to hiring managers, bypassing AI filters
- Direct communication channel between applicants and decision-makers in healthcare facilities
- A privacy tool that prevents employers from linking reviews to applicant data
- A review platform that does not block negative reviews for paying clients
- A hiring platform that pre-screens candidates for reliability and shows up rate before business pays
- Structured behavioral assessment tool for pre-screening candidates
- Automated trial shift management and payment system
- Centralized job board dedicated to part-time CPA experience roles with flexible schedules
- Mechanism to verify firms' legitimacy for hours sign-off
- Job posting platform with AI filtering to reject unqualified international applications
- Geo-targeted job distribution to ensure visibility among local talent
- Analytics to track posting performance and identify why applicants are not seeing the ad
- Referral-based hiring platform tailored to skilled trades with transparent pricing
- Trusted network access to vetted, part-time technicians with multi-skill backgrounds
- Application tracking system with automated follow-up reminders and company-specific notes
- Specialized job board for skilled trades with qualification verification to filter out unqualified applicants
- A referral network or platform connecting employer to trade-specific communities and schools
- A job platform that enforces salary transparency and specialty filters for therapy roles
- Local market intelligence platform for service businesses
- Industry-specific business management software with pricing tools
- Contractor payroll system tailored for cleaning businesses
- Advanced shift-length and schedule-pattern filter for healthcare job searches
- Care-setting exclusion filter (e.g., 'not home health')
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- Candidate repeatedly checks video interview link to see if it's their turn
- Candidate waits passively without any communication from employer
- applies for remote work at overseas companies to avoid US job boards
- works only 4 shifts a month in nursing due to inability to find other nursing jobs
- Posts anonymous reviews on Indeed, but employer identifies them and requests edit
- Uses personal email to communicate with employer, leading to unmasking
- uses Indeed to find workers
- uses word of mouth to find workers
- Uses ADP to pay trial workers but manually collects their info
- Relies on GM's subjective judgment for character assessment
- cold emailing small CPA firms individually
- searching on LinkedIn and Indeed for part-time CPA roles
- Relied on a retired individual as a referral source (lost contacts)
- Used Indeed but found pricing confusing and uncontrollable
- keeps a manual spreadsheet to track applications: company, role, date applied, follow up date
- Asking at supply houses for referrals, but getting no response ('crickets')
- Using Facebook job postings, which resulted in a bad experience
- Using Indeed and paying per click with many unqualified applicants
- Driving 100-200 miles to research competitor wage data
- Planning to use generic Google ads for marketing
Industries
The problems themselves
Highest opportunity score first.
Job candidate waited over two hours for a scheduled video interview due to scheduling overrun, with no communication from the employer about delays or cancellation.
4HighHealthcareScheduling & BookingInterviewQueue ProNurse cannot find non-LTC jobs because AI job board filters automatically reject her applications, preventing her from reaching hiring managers.
4HighHealthcareJob Search & RecruitmentNurseDirect ConnectEmployer uses private candidate data to identify and retaliate against anonymous reviewers, compromising applicant confidentiality and deterring honest feedback.
4HighHealthcarePrivacy ManagementAnonGuard Review ShieldHome service owners struggle to find qualified, reliable workers who are not already employed by other shops.
4HighHome ServicesJob Search & RecruitmentTradeHire ProOwner is frustrated that Indeed is hiding their job listing for a tax preparer and is seeking alternative job boards where accountants look for jobs, tired of paying large sums to recruiters who fail to find lasting hires.
4HighAccounting & BookkeepingJob Search & RecruitmentAccountantHire DirectHiring and vetting temporary staff for short job trials is costly, time-consuming, and attracting retaliatory threats from unsuitable candidates.
4HighGeneral Business ServicesSourcing & ProcurementTrialMatch ProBarbershop owner struggles to fill two empty chairs with skilled barbers due to limited network and ineffective job postings.
4HighHealth, Wellness, and BeautyRecruitment & StaffingClipHireA CPA candidate needs to complete 2,000 experience hours but works full-time in an unrelated job, so struggles to find a part-time, flexible CPA role that requires minimal effort and offers legitimate sign-off.
4HighAccounting & BookkeepingLicensing & CertificationCPAHours ConnectAccounting firm struggling to attract qualified audit associate applicants despite a supposedly soft job market, with most applications being irrelevant international candidates.
4HighAccounting & BookkeepingJob Search & RecruitmentTalentFilter ProSmall pest control company owner needs a reliable, low-cost, referral-based way to hire part-time pest control technicians, especially those with some construction experience, after losing a previous referral source and finding Indeed's pricing confusing and uncontrollable.
3MediumPest and Wildlife ManagementJob Search & RecruitmentFieldHire Referral NetworkA nurse working night shifts struggles to pivot to remote roles due to a resume written in clinical language that fails to translate her healthcare skills into terms understood by non-healthcare employers.
4HighMedical PracticeJob Search & RecruitmentPivotRNAn electrical contracting owner struggles to find skilled electricians using mainstream hiring sites and word-of-mouth, wasting time and money on unqualified applicants and ineffective methods.
4HighElectricalRecruitment & StaffingTradeHire ConnectTherapists lack a job search platform tailored to their specialty, with salary transparency, relevant filters, and protection from recruiter spam and disguised roles.
4HighHealth, Wellness, and BeautyJob Search & RecruitmentTheraMatch ProA new commercial cleaning business owner needs help determining fair pricing, finding local wage data, and accessing specialized software for payroll, contracts, and legal forms.
3MediumGeneral Business ServicesFinancial ManagementCleanBiz ProA former psych nurse wants to find non-home-health nursing jobs with 3-12 hour shifts but cannot filter by shift length on major job boards like Indeed and ZipRecruiter.
3MediumJob Search & RecruitmentJob Search & RecruitmentShiftMatch Nursing Job BoardNurses cannot efficiently discover new job postings on hospital career pages because these postings are not aggregated on major job boards, requiring manual checking of dozens of individual websites.
4HighJob Search & RecruitmentJob Search & RecruitmentTrovrIndependent restaurant owners struggle with hiring because applicant no-show rates are high, enterprise tools are too expensive, and they rely on inefficient manual methods.
3MediumRestaurants & Food ServiceJob Search & RecruitmentRestaurantHire ProPhysical therapists looking for PRN home health work struggle to find shifts because job postings are scattered across multiple job boards, recruiters, and agencies with no centralized platform.
3MediumHealthcareJob Search & RecruitmentShiftMatch PTSmall CPA firm struggles to find local senior auditors and tax/accounting staff through online job boards without paying recruiter fees.
3MediumAccounting & BookkeepingRecruitment & StaffingLocalTalent CPAA new director of an outpatient sports medicine department in South Texas cannot find physical therapist assistants to hire despite offering competitive salaries and using major job boards.
3MediumHealthcareRecruitment & StaffingHirePT Connect
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use Indeed at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.