What people complain about in SharePoint
10 reported problems name SharePoint as what the person is currently using. Below is what they said was missing, and what they resorted to instead.
- Complaints
- 10
- Avg severity
- 3.6/5
- Would pay to fix
- 0
- Industries
- 5
What they wish it did
Capabilities people described needing that SharePoint does not give them, taken from the highest-scoring problems first. These are individual accounts written in each person’s own terms, so two entries may describe the same underlying gap in different words.
- System that prevents backdating of approvals and enforces electronic signatures with timestamps
- Workflow software that cannot be overridden after approval without a formal exception process
- Formal Engineering Change Notice software that automates communication and cost impact tracking between engineering and finance
- Integrated client portal with billing and document notification capabilities
- Native engagement letter and questionnaire module
- Unified platform replacing SharePoint and third-party add-ons
- Automated email attachment capture and filing system
- Rule-based file renaming engine
- Missing document tracking and alert tool
- Cross-platform file sync and organization
- Automated task management with accountability tracking and visibility dashboards
- Automated permit tracking and status updates replacing manual Excel entries
- Centralized document management replacing scattered SharePoint folders
- Automated GL account-to-report mapping with AI suggestions and approval workflow
What they do instead
The manual processes people built around the gap. A long workaround list is the strongest evidence a problem is real: someone is already paying for it in time. Where several people described the same workaround, it is marked.
- Typing manager's name and backdating documents
- Using SharePoint with read-only that can be removed
- uses a form that may or may not get filled out and handed to literally anybody in finance
- proposing a SharePoint/Microsoft Lists workflow (but not yet implemented)
- uses SharePoint as DMS despite its flaws
- follows up with at least half of clients manually
- uses separate tools for engagement letters, questionnaires, tax organizers
- downloading invoices/bills from email
- moving files into the right client/property folders
- renaming documents manually
- chasing missing paperwork
- trying to keep shared drives organized
- shared excel in SharePoint with all the task list and who is responsible
- uses Excel to track permits
- uses SharePoint for document storage
- manual review with accounting expertise to map new GL codes to every report
Industries
The problems themselves
Highest opportunity score first.
Accounting analyst discovers severe internal control weaknesses but is unable to get leadership to address them before leaving the company.
5CriticalAccounting & BookkeepingSegregation of Duties / Internal ControlsControlGuard Audit TrailEngineering changes affecting product costing are not systematically communicated to finance, causing costing inaccuracies and unexplained variances.
4HighManufacturingChange Order ManagementCostChange Control HubLost $4,000 due to Excel version conflicts and is seeking a database tool to replace Excel for data management.
4HighGeneral Business ServicesData ManagementDataSafe SyncKarbon lacks integrated engagement letters, questionnaires, tax organizers, client portal billing, and reliable DMS, leading to manual follow-ups and fragmented workflows.
4HighAccounting & BookkeepingWorkflow ManagementAccountingFlow SuiteCompanies lack visibility and control over confidential files after sharing them with external advisers, making it hard to know who accessed, downloaded, forwarded, or printed sensitive information.
4HighProfessional ServicesDocument ManagementSecureShare SentinelReal estate teams waste significant time manually organizing documents, including downloading invoices from email, moving files into folders, renaming, chasing missing paperwork, and managing shared drives.
3MediumReal EstateDocument ManagementDocFlow RealtyTeam lacks an efficient, accountable way to track and complete end-of-month closing tasks with visibility for all members.
3MediumAccounting & BookkeepingWorkflow ManagementCloseTrack ProNo efficient way to track permits and approvals across multiple construction project sites.
3MediumConstructionDocument ManagementPermitFlow HubMaintaining GL account code mappings across multiple financial reports is tedious, error-prone, and requires accounting expertise.
3MediumAccounting & BookkeepingFinancial ManagementMapMate AIUser cannot download SharePoint links shared within Microsoft Teams, causing workflow disruption.
3MediumSoftware and TechnologySoftware PerformanceLinkFetch Pro
Read this fairly
These are complaints, and only complaints — nobody posts to say their software worked. A high count mostly reflects how many people use SharePoint at all, so this page is not a quality judgement and should not be read as one. What it is good for is the shape of the gaps: the specific jobs people could not get done, which are the same whether the tool is popular or not.
Folded from: SharePoint, Sharepoint