Healthcare

Physical therapist assistant in acute care is burnt out from repetitive documentation and monotonous patient sessions on a dedicated elective surgery floor, wanting varied caseloads.

A PACU nurse lacks a centralized dashboard in EPIC for tracking post-operative vitals, assessments, and pre-op tasks in procedural areas, unlike the inpatient Brain functionality.

A 3rd year medical student struggles to obtain accurate respiratory rate measurements in pediatric patients because children become self-conscious and uncooperative during the 60-second count.

A remote therapeutic monitoring (RTM) platform builder is unsure which metrics and design decisions will make the platform genuinely useful to physical therapy clinics, beyond billing and reimbursement.

A physical therapist cannot get signed Plan of Care documents back from physicians, leading to uncertainty about payment and treatment authorization.

A new grad ED nurse struggles to ensure complete and accurate charting, feeling that something is always missing and seeking strategies to stay level-headed.

Emergency room nurses cannot tell patients when a doctor will come to update them, causing patient frustration and repeated requests for updates.

Home health clinicians are being required to use AI charting (NestMed) integrated with HCHB, but concerns exist about privacy, data retention, editing burden, and potential loss of narrative control.

Nursing school doesn't prepare new nurses for the real-world time demands of patient charting, leaving them overwhelmed and compromising patient care.

Software is not user-friendly and imposes tasks that are impossible to complete within the allotted time.

Nurses are penalized (PTO deducted) by a strict director for leaving after bedside handoff is complete, even for minor issues like an extra lab tube, creating resentment and morale loss.

A new grad nurse on a neuro intermediate unit lacks effective communication strategies and training to de-escalate angry, delirious patients without personalizing their outbursts.

Surgical residents face difficulty choosing between large hospitals, small ORs, and surgery centers for optimal skill development and career preparation.

Surgical coordinators cannot efficiently schedule multiple required pre-operative exams for out-of-town patients, leading to patient frustration and travel burden.

Doctors need a better way to have informed conversations with patients and families about the realities of CPR and its appropriateness for different individuals.