Property managers lack a streamlined, purpose-built system to manage insurance claims after property loss, resulting in fragmented manual processes across documentation, contractor scheduling, and cost tracking.

Workarounds Described

• Uses spreadsheets to track loss-related invoices and GL codes
• Manually collects photos and incident reports via email and phone
• Coordinates contractors via phone calls and emails without a central system

Implied Software Gaps

• Automated claim tracking and task management system replacing manual spreadsheets
• Mobile-first documentation app with photo capture, incident report forms, and automatic upload to claim file
• Integrated contractor scheduling and communication platform

ClaimFlow PM

ClaimFlow PM is a cloud-based software that centralizes property insurance claims management. It streamlines documentation, photo collection, contractor dispatching, and loss-related invoice tracking, replacing manual email chains and spreadsheets.