A clinic coordinator struggles to ensure patients accurately disclose all nicotine product use before surgery, leading to last-minute cancellations due to insurance-required nicotine tests.

Workarounds Described

• Asks patient if they are 'still vaping' instead of all nicotine products
• Marks patient's response in chart manually without systematic verification
• Relies on patient self-report without structured questioning

Implied Software Gaps

• Pre-operative screening tool that asks about all nicotine product use with branching logic to capture hidden habits
• Integration with medical records to track historical substance use and flag inconsistencies
• Automated patient education and reminders about pre-surgical restrictions

ClearPath PreOp Screener

A digital pre-operative screening tool that uses adaptive questioning to uncover all nicotine and substance use, automatically flags insurance requirements, and sends patient reminders about restrictions. It reduces miscommunication and preventable surgery cancellations.