Small landlords lack a systematic way to capture, track, and document maintenance issues and responses, making it hard to demonstrate habitability compliance.

Workarounds Described

• Pastes screenshot of a text into a log
• Keeps vendor referral, scheduled date, and completion confirmation together manually
• Notes reasons for stalls on a date manually
• Writes short procedures on paper

Implied Software Gaps

• Automated aggregation of tenant communications from multiple channels into a single timeline
• Vendor management module linking referrals, schedules, and confirmations
• Timestamped log for documenting delays and reasons at the moment they occur
• Digital policy builder with compliance tracking to ensure procedures are actually followed

Landlord Record Keeper

A lightweight app that helps small landlords document maintenance requests, track responses, and generate compliance records. It guides users through the critical steps and maintains a chronological, verifiable log.