Field Service

Running a trades-based business is difficult due to constant interruptions from colleague calls, preventing me from getting work done.

Unable to find a suitable industrial-grade refrigerant sensor for a large-scale HVAC system using R-454B refrigerant, as manufacturers provide inadequate recommendations and available sensors are designed for residential or incompatible control systems.

A technician needs to adapt copper fittings to fit dryers but lacks proper tools or methods for precise fitting.

The user, an I&E tech, is frustrated by the repetitive nature of tasks that could be automated or streamlined, implying a lack of efficient processes or tools.

P trap connection keeps leaking and the user can't figure out why.

A worker needs a durable, lightweight headset with good noise canceling and high volume for use in noisy environments, as current options have loose microphone booms or cause discomfort with glasses.

HVAC technician experiences inconsistent vacuum readings when touching the micron gauge during vacuum pulls, causing uncertainty about equipment reliability.

Small business needs an easy, mobile-friendly form to create and send a service report card with selectable options and photos before leaving a job.

A pipe kick that is not a standard 90-degree angle does not work the same way as a standard parallel kick 90, causing difficulty in bending and fitting.

A plumber needs to install a P-trap without cutting into the vanity, but current methods may require destructive modifications.

User needs a centralized way to track work van maintenance across multiple vehicles, as spreadsheets become messy over time.

The user implies there is no reliable way to remotely or easily determine refrigerant levels, necessitating a manual, time-consuming process.

Plumber needs to connect a 1.5-inch flexipipe to a 1.25-inch male bath waste outlet in a very tight space without room for a trap.

An electrician is unsure whether a single structural screw per strut is sufficient for IMC conduit support, lacking clear code or engineering guidance on redundancy and fastener placement.

Commercial HVAC apprentice technicians face significant difficulties performing maintenance and repairs due to mechanical equipment being installed in inaccessible locations without proper lighting.