Landlords waste time chasing tenants for essential maintenance details (start time, exact location, current status) across fragmented communication channels, causing delays and missed plumber appointments.

Workarounds Described

• texts tenant for details and waits hours for reply
• calls tenant and gets voicemail
• uses a shared doc to track maintenance details
• uses a group text to coordinate
• pays property management company markup

Implied Software Gaps

• Automated structured data collection from tenant via mobile app
• Seamless integration with plumber scheduling and tenant access confirmation
• Unified communication thread that captures all maintenance details in one place

TenantRepair Flow

A mobile-first app that automates tenant maintenance reporting. Tenants submit requests via a simple chat-like interface that prompts for key details (start time, exact location, active status). Landlords get structured data instantly, along with automated plumber scheduling and tenant access coordination.

Existing Solutions Mentioned