Property Management

Managing leasing leads for 100+ properties was overwhelming with Excel, and existing PMS solutions are either too expensive or inadequate.

Property managers and surveyors struggle to assemble a comprehensive building history pack for handovers or sales, finding it time-consuming and lacking explicit compensation.

Property maintenance documentation is disorganized, relying on verbal updates and lacking consistent records of repair requests, photos, assignments, vendor arrivals, repairs, and costs, leading to recurring problems and disputes.

Property managers using Buildium or AppFolio struggle with bank reconciliation when managing multiple accounts, often encountering discrepancies that are difficult to track down and time-consuming to fix.

New landlord struggling to navigate legal requirements around accepting service animals in rental properties.

Landlords cannot trust tenants to perform simple maintenance tasks like replacing air filters, requiring personal visits to ensure completion and inspect properties.

Property managers lack a clear, efficient process for handling insurance claims after property losses, leading to workload strain and potential risk.

Landlords struggle to verify tenant income and employment and detect fake documents during screening.

Property managers spend excessive time conducting compliance inspections and reporting for HOA communities, which could be outsourced to a contractor.

A commercial tenant in a Cushman & Wakefield-managed building cannot get timely responses from the property manager, forcing multiple follow-ups and escalation just to resolve basic maintenance and operational requests.

The user fundamentally discovers that while letting agencies have software for core operations, critical compliance and document tracking still relies on manual spreadsheets and memory. Compliance data with attached dates (gas safety, EICRs, EPCs, renewals, document chasing) is billed as services but not tracked as a dataset with dates, leading to risk and inefficiency.

Property managers struggle to maintain personalized communication with tenants at scale while avoiding repetitive responses.

Property managers lack clear guidelines for evaluating rental applicants with recently discharged Chapter 7 bankruptcies, leading to inconsistent decision-making and potential rejection of qualified tenants.

Landlords are facing increasing tenant demand for card payment options but are concerned about absorbing processing fees that would cut into their rental income.

Consultant who runs AI workshops for property management companies lacks a scalable way to find new owner/manager clients.