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HealthcareCommunication & Collaboration3MediumCertified Nursing Assistant (CNA)$ implied

CNA struggles to coordinate with RNs for two-person patient care tasks due to unreliable communication via chat and no centralized scheduling tool.

Existing tools (Epic chat, Vocera) lack structured task coordination features, leading to missed requests, delayed care, and extra back-and-forth communication.

Severity

3Medium

Willingness to Pay

implied

Added

Jun 16, 2026

Workarounds Described

uses Epic chat to coordinate with RNs for vitals and care tasks
asks 'are you free' before requesting help, leading to forgotten requests

Implied Software Gaps

Centralized task board that shows RN availability and tracks task status without manual chat coordination
Automated reminder system that reprioritizes unacknowledged assistance requests

App Concept

CareCoord Pro

CareCoord Pro is a mobile app for nursing teams to assign, track, and acknowledge shared patient care tasks in real-time. It eliminates scattered chats and forgotten requests by providing a simple task board with status updates, priority flags, and one-tap call-for-help. Nurses and CNAs can see each other's availability and confirm task completion without interrupting med pass.

Key Features

Shared task board for two-person assist requests with status indicators (pending, accepted, done)
Availability indicator for RNs (busy/free) to reduce unnecessary interruptions
One-tap notification to all assigned RNs for urgent help requests
Integration with Epic EHR to pull patient assignments and vitals schedules

Target Users: CNAs and RNs in hospital med-surg units, especially during PM shifts on patient care floors with 20-30 beds

Revenue Model: $15/mo per user SaaS subscription, with hospital-wide licensing options starting at $2000/year per unit

Existing Solutions Mentioned

Epic chatVocera work phones

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